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BlackBerry® Desktop Software

Posts: 40
Registered: ‎12-02-2011
My Device: curve 8520
My Carrier: t-mobile

os grayed our

hi when i connect my curve 8520 to the desktop manager it shows the os as required , but it is grayed out

what does this mean please

Hall of Famer II
Posts: 53,976
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: os grayed our


It means, well, that it is required, and you are not allowed to change anything about it. Hence, in the normal Windows methodology, the item is displayed, but displayed in gray to indicate that you have no control over it.

Good luck!

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