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BlackBerry® Desktop Software

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Contributor
Posts: 10
Registered: ‎06-27-2012
My Device: 9380
My Carrier: Vodacom
Accepted Solution

pc software

Hi all, how do I get media card showing on the pc software,its always shows de device nd I have a media card on the fone
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: pc software

Hey Tnsingwane,

 

Welcome to the BlackBerry® Support Community Forums.

 

Mass storage mode may not be enabled, please have a look at the following article on how to enable or disable mass storage mode on the BlackBerry smartphone: http://www.blackberry.com/btsc/KB13564.

 

I hope this helps,

Thanks!

-HB

 

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Contributor
Posts: 10
Registered: ‎06-27-2012
My Device: 9380
My Carrier: Vodacom

Re: pc software

Thanks a lot