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BlackBerry® Desktop Software

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New Member
Posts: 1
Registered: ‎03-08-2012
My Device: 8310 smartphone
My Carrier: AT&T

recovering passwords from desktop backup

is it possible to recover the passwords I had stored in Password Keeper from the desktop backup?  I backed up my 8310 smartphone because my company was changing email programs and needed to wipe all data from the blackberry.  I backed up my blackberry.  When I tried to restore the data I found I could not restore the passwords because they are labeled as read-only.  I didn't know I couldn't recover the passwords when I backed up my bb - it doesn't seem to make sense.  Why offer a backup utility if you can't actually recover all your data that was backed up?  Can anyone help?  Thanks!