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New Contributor
k4krunal
Posts: 7
Registered: ‎08-03-2013
My Device: bb 9320

sync contacts gets hang at one particular contact

recently i buyed new bb 9320 , when i am syncronizing contacts with outlook , out of 1500 contacts, the sync gets hangs at 84 contact and not moving forward from that till 4-5 hours. i cannot cancel the sync and if i do, there is no contacts in new bbm..

can anyone guide for the solution??

 

thanks in advance.

New Member
Christos-Hadji
Posts: 1
Registered: ‎03-20-2014
My Device: curve 9300

Re: sync contacts gets hang at one particular contact

I have the same problem with a curve 9300 and the desktop software. It is not new but it is yet unsolved. Basically the problem used to be, that some non printing characters  (such as formatting etc) were included in a filed of the contact or the calendar and this caused the sync to stop. I have the same problem now and this is why I joined the forum today. I suspect that many many users have the same problem. Blackberry pls help