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BlackBerry® Desktop Software

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Contributor
uminds
Posts: 27
Registered: ‎05-17-2008
My Device: Not Specified

unable to open attachment with desktop redirector

Hi, I just setup the Desktop redirector for my 8830 so that it can receive the corporate mail from our exchange server. Everything seems to be working as I am unable to open attachments. There doesn't seem to be any open/view attachment options and I didn't see the application "icon" under the option menu in the BlackBerry unit. Can someone advice me how I can view my attachments? Or do I have to purchase 3rd party software to that if I am not using Blackberry Pro or Blackberry Enterprice? Thanks
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: unable to open attachment with desktop redirector

Hi and welcome to the forums,

 

Please read the following BB KB article and see if you can resolve the situation!

Thanks

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10431&sliceId=SAL_Pub...

 

If you need more information please ask!

If not, please resolve the post using the green option under the kudo's star, Place the green check in the post that answered your question,

Thanks

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