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Hi could you kindly advice on what to do to enable windows 7 to recognise Bleackberry 10
Hi Taulala and welcome to the BlackBerry Support Community Forums!
Have you installed BlackBerry Link on your computer? When you plug in your BlackBerry Z10, does Windows show any pop-up in the lower right corner?
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Thanks for coming back to me. No pop up computer can't read the device. Is stuck at initialising device