Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Contributor
Posts: 2
Registered: ‎06-15-2013
My Device: blackberry 10
My Carrier: Vodacom

windows 7 recognising BB10

Hi could you kindly advice on what to do to enable windows 7 to recognise Bleackberry 10

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: windows 7 recognising BB10

Hi Taulala and welcome to the BlackBerry Support Community Forums!

 

Have you installed BlackBerry Link on your computer? When you plug in your BlackBerry Z10, does Windows show any pop-up in the lower right corner?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Highlighted
New Contributor
Posts: 2
Registered: ‎06-15-2013
My Device: blackberry 10
My Carrier: Vodacom

Re: windows 7 recognising BB10

Hi

Thanks for coming back to me. No pop up computer can't read the device. Is stuck at initialising device