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New Member
Posts: 1
Registered: ‎08-11-2013
My Device: 9900
My Carrier: du

9900 Device Hotspot Issue

hi,

 

I am using 9900 device. When ever i am connected (laptop or any other device) to 9900 hotspot automatically in every 5 mins it get disconnected.

 

I upgraded my device software also but still its same problem.

 

Please help to sort out this issue.

 

Thanks & regards,

Ritesh.

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: 9900 Device Hotspot Issue

Hello Ritesh and welcome to the BlackBerry Support Community Forums.

 

Sorry to hear you're having an issue with your Mobile Hotspot feature.

 

Do you get an error message when the connection drops? If so, what is that error? 

 

To what software version did you upgrade? Check under Options>About.

 

Thanks!

-HMthePirate

 

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