10-25-2013 09:24 AM
My desktop software askedme to upgrade the device software, I followed all the instructions waited the 2 HOURS it took to do this and when it got to the bit where it reboots, my phone popped up the App Error 200 and then got stuck in a loop..
The pc just kept rebooting the phone and the phone just kept giving the same error.
Im about to unplug the whole lot and go home to try again. My phone now seems to be a brick?
10-25-2013 11:26 PM - edited 10-26-2013 01:49 AM
Welcome to BlackBerry Support Forums
Please try this Knowledge Base to resolve your issue with this Error :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
I hope you already have a backup of your device , Or if you device allow first do a backup .
Additional Information can be found here :
KB30100 : "JVM 200" appears on the BlackBerry smartphone.
Try it and let us know if you feel any issue.
VIA | prince2012
10-26-2013 01:31 AM