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New Contributor
drudy0330
Posts: 11
Registered: ‎09-15-2008
My Device: Not Specified

Re: BB automatically deleting emails

[ Edited ]

Ya, we are trying to advance the companies ability to coordinate.  a lot of people travel very often and we are trying to integrate our old systems with the new technology.  I am a young guy trying to help the transition.  I appreciate all you help.  if you think of anything else please let me know. 

 

EDIT: Removed personal information

Message Edited by Andy on 09-19-2008 09:03 AM
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Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: BB automatically deleting emails

lets try this: are you leaving copy of messages on mail server for outlook?

 

do you have webmail access where you can check you email to confirm this whether you the copy of message is left on mail server depending on your outlook setting.

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New Contributor
drudy0330
Posts: 11
Registered: ‎09-15-2008
My Device: Not Specified

Re: BB automatically deleting emails

Thanks for the help.  No as soon as we send/receive in outlook it downloads the message to the computer.  I Have a better way to describe what is happening.  it seems that my BB is deleting the messages I receive not the ones I send.  so as I go back over the last few days, the only messages I have are my sent.  Does this spark anyone's thoughts.

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Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: BB automatically deleting emails

since messages are being removed from mail server, can you verify if this option is checked for your email account on BIS

'Synchronize deleted items between this mailbox and my device.'. Uncheck it,  if its checked on.

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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: BB automatically deleting emails


BBsingh wrote:

since messages are being removed from mail server, can you verify if this option is checked for your email account on BIS

'Synchronize deleted items between this mailbox and my device.'. Uncheck it,  if its checked on.


Will that work with POP?

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Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: BB automatically deleting emails

 technically as per BIS it should work
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Forums Veteran II
AndyDufresne
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: BB automatically deleting emails


BBsingh wrote:
 technically as per BIS it should work

Always keeping a positive view on things :smileyhappy: ...

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
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Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: BB automatically deleting emails

fingures crosses :smileysurprised:

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New Contributor
drudy0330
Posts: 11
Registered: ‎09-15-2008
My Device: Not Specified

Re: BB automatically deleting emails

As of right now it seems to be working.  i have not lost any emails today.  I appreciate all the help. 
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Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: BB automatically deleting emails

[ Edited ]
u checked solution on the wrong post :smileyhappy:
Message Edited by BBsingh on 09-18-2008 11:11 AM
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