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stelliecb
Posts: 2
Registered: ‎10-26-2010
My Device: curve 8250

BBM ID password and security question

Hi

 

I have a Blackberry Smartphone. I installed BBM a few months ago but will like to upgrade it now.

 

Problem is, I don't know what my password is??? And to confirm or change my password I need to answers the Security Question for which I don't have an answer as well.

 

How can I reset EVERYTHING? The password as well as the Security Question?

 

Please use plain text.
JSanders
Posts: 83,761
Likes: 22,785
Solutions: 5,871
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM ID password and security question

See the link below, at the bottom of that page, to the button to reset your password.

http://na.blackberry.com/eng/id/




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Please use plain text.
New Member
tlokwa
Posts: 1
Registered: ‎09-18-2013
My Device: 9320
My Carrier: engineer

Re: BBM ID password and security question

Hi I have installed BBM few months ago and now I can't remember the password and that security question I have to answer
Please use plain text.
JSanders
Posts: 83,761
Likes: 22,785
Solutions: 5,871
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM ID password and security question


tlokwa wrote:
Hi I have installed BBM few months ago and now I can't remember the password and that security question I have to answer

Read this for instructions to reset your BlackBerryID password:

KB26361How to reset a BlackBerry ID password



******
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.

*****************
You can create and reset your BlackBerryID Password from this link:
www.bbid.com





1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.