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New Member
thefreakyone
Posts: 2
Registered: ‎01-01-2013
My Device: Bold 9900

BBM error: Cannot set up once updated

Hi, I recently updated Blackberry Messenger and when opened, it prompted me to type in my Blackberry ID, which I did. However, an error occurred and it said ''Cannot Set Up BM'' ''A temporary BBM server error has occurred.'' How would I be able to fix this? I really need to use BBM and not lose all my contacts. Thanks.
Forums Veteran III
Wolf359
Posts: 3,588
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBM error: Cannot set up once updated

I saw this thread:

http://supportforums.blackberry.com/t5/BlackBerry-Bold/BBM-Error-Message-Temporary-BBM-server-error-...

 

I'm hoping this will resolve itself though.  You could also try to uninstall and reinstall BBM... or to troubleshoot...head to a computer, browse and login at https://blackberryid.blackberry.com/bbid/login/

change your password and try the new password on the bbid prompt on the phone.

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New Member
thefreakyone
Posts: 2
Registered: ‎01-01-2013
My Device: Bold 9900

Re: BBM error: Cannot set up once updated

I saw that thread, and its a slightly different problem.. Although I did try what they suggested; didn't work.

I will try your other suggestions too and update here, thanks.
New Contributor
foreversexy23
Posts: 2
Registered: ‎08-15-2013
My Device: Torch 9800

Re: BBM error: Cannot set up once updated

I'M trying to set up my bbm but I'm getting a temporary server error, how can I fix this problem
Hall of Famer II
sdgardne
Posts: 48,794
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: BBM error: Cannot set up once updated


foreversexy23 wrote:
I'M trying to set up my bbm but I'm getting a temporary server error, how can I fix this problem

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB33780 "A temporary server error has occurred error" may be displayed during initial setup of BBM and BBM contacts appear to have disappeared

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


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Contributor
Karenwisely2687
Posts: 14
Registered: ‎08-24-2013
My Device: Blackberry curve 8520

Re: BBM error: Cannot set up once updated

Haveing same problem and not getting anywhere