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New Contributor
Saudi_Bella
Posts: 3
Registered: ‎12-10-2009
My Device: Not Specified

BBM not showing display pictures for some contacts

Hi, I've been facing this problem for some time now. I can't see the display pics of some of my contacts nor can they see mine. I tried deleting and adding them again a few times, & a battery pull but nothing seems to fix the problem. Help :smileysad:
JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM not showing display pictures for some contacts

I know several weeks ago, a lot of people were having issues with contacts pictures in BlackBerry Messenger, but that has since resolved itself, and they are working.

 

If they are not showing now, I don't know what to do to help you, other than perhaps redownloading the application.

 

Take your BlackBerry browser to www.blackberry.com/blackberrymessenger




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New Member
gmilardo
Posts: 2
Registered: ‎12-03-2010
My Device: 9780

Re: BBM not showing display pictures for some contacts

It looks like the problem is a glitch. I had the problem and blamed my Blackberry. Open your BBM and go to options, were it says Replace Blackberry Contact Pictures With Blackberry Messenger Pictures make sure that is unchecked, save and it will work again. 

New Member
Natalie88
Posts: 2
Registered: ‎12-05-2010
My Device: Blackberry Curve 8520

Re: BBM not showing display pictures for some contacts

Please help since I've downloaded the new version bbm I cannot see anyones display pics and they cannot see mine... I have tried everything including takin batt out, sim, deleting bbm and then reinstalling, restoring contacts and deleting and re entering pins nothing seems to work I have a blackberry curve 8520...

New Contributor
SVietNam
Posts: 3
Registered: ‎12-22-2010
My Device: BlackBerry Torch

Re: BBM not showing display pictures for some contacts

 

Hi There,
I had the same problem also on my 9800. What I did was go to Options-> Device->Advanced System Settings-> Host Routing Table
Then press the berries and select Register Now. After my phone re-registered on with the BB Network, within a few minutes I noticed my BBM contacts start to update.
One way you can see if your BBM is updating is by adding yourself. If your picture loads up in your contact list then your BBM is updating.
Hope this helps.

 

Contributor
thihanlin
Posts: 16
Registered: ‎05-07-2009
My Device: Not Specified

Re: BBM not showing display pictures for some contacts

[ Edited ]

Dear All,

 

1. Make Sure that your time zone is correct.

2. Register Service book in Option as SVietNam  said.

3. As usual, hard restart the device.

 

problem solved.

JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM not showing display pictures for some contacts

thihanlin, you do realize you just revived a nine month old dead thread?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
thihanlin
Posts: 16
Registered: ‎05-07-2009
My Device: Not Specified

Re: BBM not showing display pictures for some contacts

Ha Ha I haven't realize the time of post, I just concertrated on problem coz I was facing the same problem and solved with it.

 

if I did mistake, pls accept my appologies.

New Contributor
Abby2011
Posts: 4
Registered: ‎10-17-2011
My Device: BlackBerry Bold 9900 1256 - RDY71UW

Re: BBM not showing display pictures for some contacts

Hi there,, I have BB Bold 9900 I tried everything to show my display picture but nothing seems to wrok with my phone,, I can see some of my friends pics and some of them I cant ,, If anyone have an idea about this problem plz help me out ,, thanks .

Contributor
thihanlin
Posts: 16
Registered: ‎05-07-2009
My Device: Not Specified

Re: BBM not showing display pictures for some contacts

hi abby,

 

did u check your time zone is wheather correct or not?