12-13-2010 01:47 PM - edited 12-13-2010 01:51 PM
I can't sign up on the BIS system https://bis.na.blackberry.com/ html?brand=mycingular
I place the pin and imei number, but it won't work.
12-13-2010 04:00 PM
Hi and Welcome to the Forums!
Your carrier is responsible for delivering all services to you, including BIS. They control that site as well. I suggest you contact them for assistance. When you do, I suggest you have a more complete description as to exactly what happens..."it won't work" doesn't really give anyone anything to go on.
12-13-2010 06:34 PM
It says: "Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service."
How do I do that?
By going into the Email Setup Wizard...usually (but can differ based on device OS level) via:
You can find more complete documentation here:
If you see only "Enterprise" and not also "Personal", then contact your carrier to have the proper level of data services added to your account:
Good luck and let us know!