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rbrshaw
Posts: 2
Registered: ‎04-01-2008
My Device: Not Specified

BIS won't let me delete my email account

I had some issues with my phone and wanted to delete all email accounts from my phone. Needless to say I can't delete my gmail account. Yahoo and a ms exchange did just fine. I tried on the phone and on the VZW BIS website. I get an error message "failed to delete email account".

 

What is the problem?? Gmail is the biggest headache on this phone.

 

I have a Tour on VZW w/5.0

JSanders
Posts: 86,468
Likes: 23,182
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BIS won't let me delete my email account

If you don't succeed, call Verizon directly and ask them to "reset" your BIS account.




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