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New Member
ik18
Posts: 1
Registered: ‎11-17-2012
My Device: Curve 9360
My Carrier: AT&T

BlackBerry Internet Service id won't work to update or download apps

I have a BlackBerry Internet Service id (where I set up my e-mail accounts when I first got my phone). I set this id up years ago, and BlackBerry didn't require an e-mail address as the username. Now I can't update my FB and Twitter apps directly from my phone, because it requires an e-mail address as the username.


If I set up a new BlackBerry ID for downloading/updating apps, will it mess up my e-mails that are set up under the old BlackBerry Internet Service id?


Thank you.

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New Contributor
ydionne1
Posts: 3
Registered: ‎12-29-2008
My Device: Not Specified

Re: BlackBerry Internet Service id won't work to update or download apps

I would try calling service provider they may be able to help guide you to a solution.

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BlackBerry Internet Service id won't work to update or download apps

Check the below knowledge base article -

 

  • KB26361 How to change or reset a BlackBerry ID password
  • KB28685 How to reset the BlackBerry ID password using the password recovery question

tanzim                                                                                  
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