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New Member
Posts: 2
Registered: ‎10-14-2011
My Device: Blackberry Curve

Blackberry Application World not launching

Hi, my BB Application world just all of a sudden stopped launching. I click on it to open but nothing happens. I've deleted and reloaded the app severeal times. It opens the first time but thereafter not. ?? Thanks for any assistance / feedback. Lorette
Hall of Famer II
Posts: 49,708
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2267), Playbook (2.1.0.1526)

Re: Blackberry Application World not launching

Hi and Welcome to the Community!

With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):

1) Register HRT

  • KB00510 How to register a BlackBerry smartphone with the wireless network
  • Please wait for one "registration" message to arrive to your Messages app

2) Resend Service Books

  • KB02830 Send the service books for the BlackBerry Internet Service
  • Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.

3) Reboot

  • With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
  • See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Hopefully that will get things going again for you! If not, then please try this sequence:

1) Remove AppWorld from your BB

  • KB10040 How to view or remove installed applications on a BlackBerry smartphone
  • If it requests that you reboot the BB, do so

2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld

4) Do another Batt-Pull reboot

5) See if it now works.

Good luck!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Member
Posts: 2
Registered: ‎10-14-2011
My Device: Blackberry Curve

Re: Blackberry Application World not launching

Good day,
Thank you so much for your comprehensive reply. I had to resort to every single step you advised above. Re registering and resending service which books which I did exactly as per your prompts, did not seem to solve the problem. I then proceeded to deleting and re-installing Appworld with all the reboots etc. Sad to say that none of the above seemed to resolve the issue. This is very weird. Been struggling for weeks. Anything else I can try?
Hall of Famer II
Posts: 49,708
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2267), Playbook (2.1.0.1526)

Re: Blackberry Application World not launching

Pardon, but clarification is needed:


Lorette1976 wrote:
 Re registering and resending service which books which I did exactly as per your prompts, did not seem to solve the problem.

This is very important. Did the steps result exactly as I documented? Or did the steps not result as I documented? This is critical to knowing how to next guide you.


Lorette1976 wrote:
 Anything else I can try?

Contact your mobile service provider for formal support and potential formal escalation up to BB.

Good luck!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code