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Mervynt
Posts: 6
Registered: ‎01-11-2014
My Device: Curve 8500
My Carrier: Giffgaff

Blackberry Curve 8520 no email option

Can ayone tell me how to reload the email setup module or whatever.   What I have is no option 1 for general email set up but only option 2 for enterprise set up which is not applicable.  Don't know what to do next!   I do have internet working!

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Elite II
BillJ
Posts: 8,881
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry Curve 8520 no email option

If only Enterprise email setup is available, it's for one of two reasons. One, you bought the phone second-hand and it had an IT policy on it which was not removed. This can be done by doing a security wipe of the phone. Two, you don't have a proper BIS (BlackBerry Internet Service) plan with Giffgaff. Pre-BB10 devices require BIS to fully operate properly.

 

 

Cheers.  :smileyhappy:


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Elite II
BillJ
Posts: 8,881
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry Curve 8520 no email option

You can also try typing www.blackberry.com/integrate in the phone's browser to see if you can set up your email that way.

 

 

Cheers.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.