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New Member
kygal7
Posts: 1
Registered: ‎06-16-2012
My Device: 8300
My Carrier: sprint

Blackberry Id

I have forgotten my info to sign in on my Blackberry 8300, what can I do ?

Mary Juilfs
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Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Id

Hello,

 

Your subject line says you are asking about your BB ID...as such, this would apply:

  • KB26361 How to change or reset a BlackBerry ID password

However, from the body of your message, I could also interpret that it is your device lock password you have forgotten. If that is the case, then there is nothing to be done...due to the high security nature of BBs, only the password you created can be used to unlock your BB. There is no "master" or "back door" password to use. If you cannot get it right, when you fail too many times (normally 10), your BB will wipe itself clean of all of your data, and the password should also be removed -- it will be like it was when you first received it.

 

Good luck!


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