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New Member
PhilStone
Posts: 3
Registered: ‎04-11-2008
My Device: Not Specified

Blackberry Internet, POP3 & Microsoft Entourage

Hi,

 

We are having some problems with Entourage and our email system with the Blackberry Internet Service - we are using a pop3 email system and only our users on Entourage receive multiple emails - it seems that the blackberry service is interfering with the service and Entourage can't work out which emails have already been downloaded from the server. The system works fine on Outlook and BIS and Entourage without BIS...

 

Can anyone help?

 

Thanks

 

Phil

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Contributor
GreyGhost
Posts: 46
Registered: ‎04-07-2008
My Device: 8320, 8700, 7105, 7100

Re: Blackberry Internet, POP3 & Microsoft Entourage

[ Edited ]
Are you the network admin.? If not, I would recommend contacting the admin. rather then waiting for a random network admin. to answer you on here.
Message Edited by GreyGhost on 04-11-2008 11:24 AM
www.e46fanatics.com
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New Member
PhilStone
Posts: 3
Registered: ‎04-11-2008
My Device: Not Specified

Re: Blackberry Internet, POP3 & Microsoft Entourage

I setup all the mobiles for our company, I have spoken to our email guys and they are at a loss as to what it could be.
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Contributor
GreyGhost
Posts: 46
Registered: ‎04-07-2008
My Device: 8320, 8700, 7105, 7100

Re: Blackberry Internet, POP3 & Microsoft Entourage

[ Edited ]

There should be a network administrator(s) you can refer this to. Unless these are your "email guys".

 

When all else fails : 1-877-255-2377

 

Sorry I couldn't be of more help.

Message Edited by GreyGhost on 04-11-2008 12:41 PM
www.e46fanatics.com
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: Blackberry Internet, POP3 & Microsoft Entourage


I agree GreyGhost!! This issue should be referred to IT Admins/BES Admins.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

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New Member
PhilStone
Posts: 3
Registered: ‎04-11-2008
My Device: Not Specified

Re: Blackberry Internet, POP3 & Microsoft Entourage

We don't have a BES admin as we are on BIS!!! I am our Communications Specialist and our Server team do not know about Blackberry's, we've only recently been using them...

 So there is no-one else. I guess that's a support number in the states...?

Cheers

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