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New Contributor
Beebop1
Posts: 3
Registered: ‎02-03-2009
My Device: Not Specified

Blackberry Media Sync crashes after install

Hi,

 

I'm runningv4.5.0.110 (Platform 2.7.0.90) on my 8310.

 

My Desktop Manager is v4.6.0.13 (Jun 20, 2008)

 

After downloadiung and installing Music Sync, it crashes everytime I try to run is with the typical Windows XP dialouge asking if I want to send this info to Microsoft.

 

Below is the Application Log entry generated at the time of failure.

 

Even if I can't make it work, I need to uninstall it to get the vanilla media manager to work.

 

Help!

 

Windows XP Application Log entry

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Faulting application blackberry music sync.exe, version 1.1.0.24, stamp 49411411, faulting module kernel32.dll, version 5.1.2600.5512, stamp 4802a12c, debug? 0, fault address 0x00012aeb.

-----------------------------------------------------------------------------------------------------------------

 

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Guru I
Xandrex
Posts: 18,379
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Blackberry Media Sync crashes after install

what is music sync?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Contributor
Beebop1
Posts: 3
Registered: ‎02-03-2009
My Device: Not Specified

Re: Blackberry Media Sync crashes after install

Sory Media Sync
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