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Contributor
Posts: 20
Registered: ‎04-07-2008
My Device: Not Specified

Re: Blackberry Media application can't handle more than about 900 songs

Latest info from BB support:

 

Hello Bill,


Thank you for contacting BlackBerry Customer Support. I am following up with case number RQST00004959865.

The issue you are experiencing is still under investigation, and at the moment there is no estimated time for resolution. If you would like to follow up with this case please reply to this message or call BlackBerry Technical Support at one of the numbers below and reference the above case number.

Thank you for contacting BlackBerry Customer Support.

Have a great day Bill.

Sincerely,

Andrew
BlackBerry Customer Support
Research In Motion Limited
Tel:
 NA Toll Free: 1-877-255-2377
 UK Toll Free: 0808 100 7466
 Europe: +44 1753 558400
 Worldwide: +1-519-888-6181
Email: help@blackberry.net
Web: www.blackberry.com

 

New Member
Posts: 2
Registered: ‎05-09-2008
My Device: Not Specified

Re: Blackberry Media application can't handle more than about 900 songs

I bought flipside it works ok and shows all the songs but it is 20$ and the 8130 now still claims 8Gb support.
Contributor
Posts: 20
Registered: ‎04-07-2008
My Device: Not Specified

Re: Blackberry Media application can't handle more than about 900 songs

I recently received this memo from BB support:

 

I have looked into the specific device software you are using to run your BlackBerry smartphone. I have found there is a know issue with some media not showing on the BlackBerry smartphone. This should be fixed in the next release of the device software version. The information below will help you upgrade you BlackBerry smartphone once the upgrade is released.  ...

 

So, it looks like this problem MAY be fixed in the next firmware release.

Contributor
Posts: 20
Registered: ‎04-07-2008
My Device: Not Specified

Re: Blackberry Media application can't handle more than about 900 songs

This issue has been fixed in the BB OS 4.5 release.
New Contributor
Posts: 8
Registered: ‎11-13-2008
My Device: Not Specified

Re: Blackberry Media application can't handle more than about 900 songs

I just installed 4.5 on my 8330 curve and the problem still persists.  Is there a particular level of 4.5 OS needed for this fix which the Verizon upgrade does not supply?
Contributor
Posts: 20
Registered: ‎04-07-2008
My Device: Not Specified

Re: Blackberry Media application can't handle more than about 900 songs

I have 4.5.0.77 on my Verizon BB 8130 Pearl.  I have 1068 songs visible.
New Contributor
Posts: 8
Registered: ‎11-13-2008
My Device: Not Specified

Re: Blackberry Media application can't handle more than about 900 songs

Sorry, you are right.  I must not have waited long enough for the reindexing to complete after I copied a few more albums over.  It works fine, as well as finding the additional ringtone wave files which used to fail before 4.5.  Thanks.