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New Member
s0674775
Posts: 1
Registered: ‎10-30-2010
My Device: Bold 9700
My Carrier: 3 Mobile UK

Blackberry Messenger Receiving Messages Lag


Hi

Last week I purchased a blackberry with 3 Mobile UK. The service has been
fantastic - calls, text, internet all running very well. My only problem is
that I find I am receiving BBM messages a lot slower than my friends who are
on other networks. Messages send well, it is just receiving messages that is
the problem. It is far from instant - sometimes takes 10seconds, 30seconds
or one occasion 22mins for one BBM message to come through.

I have changed the battery, switched off the phone, changed the sim card,
updated to latest blackberry messenger but the problem still persists.

I was wondering if this is something to do with the Blackberry service
itself or my mobile network? I have heard that some times blackberry take a
while to "break in" before running optimally but I cannot risk waiting
because I have only 7 more days before I can cancel my contract.

You help will be greatly appreciated.

Thanks
Tam

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry Messenger Receiving Messages Lag

Hey s0674775,

 

can you send a private message and provide your PIN number so I can further investigate?


-ViciousFerret


 


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New Contributor
dag88
Posts: 5
Registered: ‎05-27-2012
My Device: curve 8520
My Carrier: vodafone italy

Re: Blackberry Messenger Receiving Messages Lag

I am facing the same problem now, on my curve 8520. With vodafone italy as a provider.

basically sometimes i receive bbm messages with delay, and it creates a sort of bottleneck where messages get stuck and then i receive them all at once.
People chatting with me experience the same problem on reverse, despite my messages appears to get trough to me.

Is it a software problem or my bb? it is quite old and i am changing it in a month.


thanks 

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