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Contributor
Pulsing_Brain
Posts: 22
Registered: ‎11-08-2011
My Device: Z10, Torch 9860
Accepted Solution

Blackberry Messenger "Additional Info" is wrong - I can't correct it

When I first opened up Blackberry Messenger, It asked me to associate a contact with my identity.

 

It was my first night with the touchscreen keyboard and I unwittingly selected the wrong contact from my list.

 

Now when I view my Contact Profile and look up "View My Additional Info" it has the information for the wrong contact.

 

I tried using the "Remove Link WIth Blackberry Contact" from the "View Additional Info" window, but even when I hit "yes" to the warning the wrong information still remains.

 

How do I change the info to the correct contact? or how do I reset the whole thing? or how do I edit the existing information?

New Contributor
bhimsingh
Posts: 2
Registered: ‎10-11-2011
My Device: 8900

Re: Blackberry Messenger "Additional Info" is wrong - I can't correct it

please let me know how to open my blackberry email id ?
Contributor
Pulsing_Brain
Posts: 22
Registered: ‎11-08-2011
My Device: Z10, Torch 9860

Re: Blackberry Messenger "Additional Info" is wrong - I can't correct it

UPDATE The issue seems to have resolved itself... Don't know if it was when I updated the BBM software or when I reset the device by removing the battery... ???
New Member
x_JessHood
Posts: 1
Registered: ‎07-16-2012
My Device: Curve 9300

Re: Blackberry Messenger "Additional Info" is wrong - I can't correct it

ive done the exact same as you but i ahve the updated version of bbm and i cant change it :/