03-24-2013 07:30 AM
I began to update my BB with the new software but it froze on 6% backup on social feeds.. and hasnt moved since how can I cancel it? I am updating wireless not via computer. I have restarted my phone by pulling out the battery and now its frozen on the Telstra symbol where it normally turns on. what can I do to make it go back to normal?
03-24-2013 09:52 AM
Hi and Welcome to the Community!
There are two methods of recovery for you to try: