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New Contributor
luhluh
Posts: 5
Registered: ‎11-18-2013
My Device: 8900 Curve

Can't open BBM, Help please :(

Hi. I'm battling to open BBM. This is the pop up message I get everytime I try to open BBM: "You restored your device data using BB desktop software, but your BBM contacts are restored based on your BBID to back up contacts, you can add them to BBM". This message would appear and after that I can't open BBM. Help please.


Thank you.
Thank you
New Contributor
luhluh
Posts: 5
Registered: ‎11-18-2013
My Device: 8900 Curve

Re: Can't open BBM, Help please :(

And now my BBM is just showing a blue screen, this is the latest version of BBM, it has never given me problems before.
Please help.
Thank you.
Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S

Re: Can't open BBM, Help please :(

Hi

 

Try this, Install the latest version of BBM Channels from BlackBerry Beta Zone, https://blackberry.com/beta.

 

Let me know if this help.

 

 

VIA |

http://supportforums.blackberry.com/t5/BBM-for-BlackBerry/HELP-BBM-STUCK-ON-SET-UP-BLUE-SCREEN-FOR-D...

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