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Developer
GeekyDad
Posts: 56
Registered: ‎07-15-2008
My Device: Not Specified

Cannot Setup Gmail in BIS

I am trying to setup a Gmail IMAP account for someone, but it just won't work. I have done this plenty of times, so I'm very familiar with how to do it. Could someone test this for me and see if it fails for you, as well. I'm guessing there's an issue going-on with BIS. It acts as if the password is wrong, but I know that's not the case.

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot Setup Gmail in BIS

[ Edited ]

Geeky, I have had the same problem, and it finally worked. You know it just needs the username and password and there is nothing else to do now for the IMAP, no messing with the extended settings.

 

Just try again. And Again.




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Developer
GeekyDad
Posts: 56
Registered: ‎07-15-2008
My Device: Not Specified

Re: Cannot Setup Gmail in BIS

J, thanks for responding. Yes. I'm aware that username and password is all that is needed for Gmail now. For this account, we actually use an alias email that points to the Gmail mailbox. So, I use it for the email address, which of course, then allows me to get to the advanced settings. By entering imap.gmail.com there as the server, it will then set the special port and such for me. Anyway, that's always worked, but I tried it using the true gmail.com address, as well, with no luck.

 

I will keep trying, as you suggested, but I still think there might be something going-on with BIS that's causing the problem.

 

If anyone is able to test this for me, I would appreciate it.

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot Setup Gmail in BIS

I just deleted from my BIS account one of my Gmail account. Closed the BIS, logged back and re-added the account first try. So the BIS servers are up.

 

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Developer
GeekyDad
Posts: 56
Registered: ‎07-15-2008
My Device: Not Specified

Re: Cannot Setup Gmail in BIS

Seems to be working now. Go figure.

 

Thanks for checking it for me!

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot Setup Gmail in BIS

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.