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New Contributor
Posts: 3
Registered: ‎02-11-2010
My Device: 9700
My Carrier: ATT

Email Retrieval??

Is there a way to go online and retrieve old att.blackberry.net emails? or possibly ask AT&T to get them for me.

My phone crashed and I had some info in emails that I need to get back. I didn't know if there was a way to view email on a computer.


Hall of Famer II
Posts: 54,959
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Email Retrieval??

Hi and Welcome to the Forums!


Only ATT can answer what they can possibly do. But, typically, any @bb email accounts reside strictly on the BB and nowhere else (after delivery, of course).



Occam's Razor nearly always applies when troubleshooting technology issues!

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New Contributor
Posts: 3
Registered: ‎02-11-2010
My Device: 9700
My Carrier: ATT

Re: Email Retrieval??

Thanks, I will check with them. It looks like it is lost for good then.

Posts: 91,853
Likes: 24,142
Solutions: 6,233
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email Retrieval??

No, there is no desktop or web-based viewing of @yourcarrier.blackberry.net emails.



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