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New Contributor
da_rodriguez2001
Posts: 2
Registered: ‎11-20-2010
My Device: Blackberry Torch 9800

Error 507 reload software

Hola,

 

Puede alguien ayudarme, tengo un smartphone Blackberry Torch 9800, la pantalla se quedo en blanco con un mensaje que dice Error 507 reload software - for further information, please visit :

www.blackberry.com/507

Intenté cargarle nuevamente el device sofware, sin exito hasta el momento, comienza a descargarlo y son 430 modulos, cuando llega al 190, se para y me dice, pronblemas de conexión, intente más tarde, pero ya hace tres días que lo intento y son exito alguno.

 

No sé que más hacer..

 

Could somebody help me please, I have and smartphone Blackberry Torch 9800, the screen is frozen with a message 

Error 507 reload software - for further information, please visit :

www.blackberry.com/507

I tryed to download the device software since three days ago unsuccesfully, it start download ( it says 430 modules to download ), but when it gets up to 190 modules it stop and I got a message, internet conexion problems try later ).

 

I don't know what else to do.

 

Gracias y saludos.

Daniel

JSanders
Posts: 86,585
Likes: 23,198
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Error 507 reload software

See the link below, for the download and simple installation instructions.

First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp

Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.

1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.




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New Contributor
da_rodriguez2001
Posts: 2
Registered: ‎11-20-2010
My Device: Blackberry Torch 9800

Re: Error 507 reload software

Hi,

 

Thanks a lot for your help, I did everything as you mentioned in the forum and my Smartphone is working again.

 

Now I need to get back some icon that are missing like Facebook and also cannot turn my device to Spanish language.

 

I will try again.

 

Again, thanks a lot!!

 

Daniel

New Contributor
greenember
Posts: 3
Registered: ‎09-16-2010
My Device: Bold 9650 Essex

Re: Error 507 reload software

You should be able to add the spanish language back in using desktop manager.  From the Applications screen, click the + next to Spanish under Language and Input Support then Apply your changes

Visitor
mlhez
Posts: 1
Registered: ‎05-18-2011
My Device: Torch

Re: Error 507 reload software

I have the same error 507 problem with an AT&T worldwide unlock phone. Can you help me finding a solution?
New Member
anshlover12
Posts: 4
Registered: ‎04-08-2012
My Device: blackberry9780

Re: Error 507 reload software

 
New Member
anshlover12
Posts: 4
Registered: ‎04-08-2012
My Device: blackberry9780

Re: Error 507 reload software

how can i reload my software
New Member
anshlover12
Posts: 4
Registered: ‎04-08-2012
My Device: blackberry9780

Re: Error 507 reload software

i m having the same problem plz tell me how can i solve it
New Member
anshlover12
Posts: 4
Registered: ‎04-08-2012
My Device: blackberry9780

Re: Error 507 reload software

i cant solve my mobile error 507 plz tell me how can i solve this error

 

Regular Contributor
darylm
Posts: 94
Registered: ‎07-02-2010
My Device: NONE

Re: Error 507 reload software

Download the latest device software for your service provider from http://us.blackberry.com/support/downloads/download_sites.jsp. Install DM if you haven't done so already. Then install the OS software. Reboot your computer. Connect your phone, start DM and it should push the upgrade. If that doesn't work, you may need to unbrick your phone.

Samsung Galaxy S5