12-07-2010 05:21 PM
12-13-2010 11:56 AM
From where are you trying to download this information?
What is your signal showing under Options>Status?
What BlackBerry device are you using? What is your software version installed under Options>About?
12-13-2010 12:10 PM
12-13-2010 01:33 PM
The software version installed on your BlackBerry is not supported. BlackBerry 6 has not been officially released by Research In Motion.
Only software officially released by your carrier is supported for application functionality.
You can go to your carrier's download site for supported software by visiting here.
One you are running supported software, try the download again.