BlackBerry® Device software

[Storm222]

Hi I am facing a really annoying issue, everytime I try to download something via the internet browser, music, pictures, podcats or pdf files, it says "download failed", I've cleared the cache everytime before a download, and didn't work, I've rebooted the phone before a download, didn't work. Do you by any chance have any tips on how to resolve this?

Thanks in advance.
Keep doing what you do best!

[hmthepirate]

Hello Storm222,

From where are you trying to download this information? 

What is your signal showing under Options>Status?

What BlackBerry device are you using? What is your software version installed under Options>About?

Thanks!

[Storm222]

Hi hmthepirate,

I'm trying download these files from all different websites, such as mp3bear, bombmp3. I tried to download this mixtape of a song, it was 88mb is size, it started sownloading, got to 21% and then failed. So I tried again and it got to 35% and failed.

My signal is usually quite high, it doesn't drop from 3G to GPRS when I'm downloading. My signal status is usually around -70 or so.

I'm using a BlackBerry Bold 9700 with software version 6.0.0.344

Thanks in advance!!

[hmthepirate]

The software version installed on your BlackBerry is not supported. BlackBerry 6 has not been officially released by Research In Motion.

Only software officially released by your carrier is supported for application functionality.

You can go to your carrier's download site for supported software by visiting here.

One you are running supported software, try the download again.

Thanks!

[akul]

i m using curve8520  cant download any thing every time fails it go upto 20% to 30% aftr tat its fail why ????

[dgraham712]

I'm using a Bold 9700 and the same thing happens to me : @