07-25-2013 05:41 PM - last edited on 07-25-2013 05:59 PM by matthewyongkim
I've forgot my Blackberry ID password and Recovery question, so i got a problem now.
There was a update of the blackberry app world so i decided to update it beceause otherwise i wasn't able to update my what's app. So i updated it, i had to re-log in with my blackberry id. but i forgot it beceause it was a year ago.
Then i tried the "Forgot Password" Button. And it asked me a Recovery question but i forgot that one beceause i typed in bull-**bleep** there a year ago beceause i thought u have to log in once in your life. Then there was a button "Forgot Answer Of Recovery Question" I clicked on it and it said me to go to www.blackberry.com/blackberryid and it said me i can get my "Question" Back there without knowing it. But when i arrived on the site i didn't found annything of getting back my question and it was really unhelpfull to me.
I hope there is a way to get my blackberry id back beceause now i can't Whats'app beceause it needs to update, but can't update without appworld -_-
my login email of my id is: (personal info removed)-firstname.lastname@example.org
I hope someone can help me out.
BTW i already tried to make a new one but i can't login with it on my BB beceause it says i got to login with the ID that is linked to my BB.......
07-25-2013 05:45 PM
Exact same problem!!! Seems like a simple problem but find an answer or support is BRUTAL! Going to the store and buying an iPad mini would be far less frustrating and painful....please help!!!
07-25-2013 05:49 PM
Indeed, i looked arround everywhere on the site and didn't find any answer...
I mean why shall BlackBerry not help us, i mean i think they don't want to lose more custommers..
07-25-2013 05:56 PM
Answered in your duplicate thread: