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Contributor
ramon9585w
Posts: 10
Registered: ‎07-25-2013
My Device: curve8520
My Carrier: Vodafone

Forgot my BlackBerry ID Password And Recovery Question.

[ Edited ]

Hello,

 

I've forgot my Blackberry ID password and Recovery question, so i got a problem now.

There was a update of the blackberry app world so i decided to update it beceause otherwise i wasn't able to update my what's app. So i updated it, i had to re-log in with my blackberry id. but i forgot it beceause it was a year ago.

Then i tried the "Forgot Password" Button. And it asked me a Recovery question but i forgot that one beceause i typed in bull-**bleep** there a year ago beceause i thought u have to log in once in your life. Then there was a button "Forgot Answer Of Recovery Question" I clicked on it and it said me to go to www.blackberry.com/blackberryid and it said me i can get my "Question" Back there without knowing it. But when i arrived on the site i didn't found annything of getting back my question and it was really unhelpfull to me.

I hope there is a way to get my blackberry id back beceause now i can't Whats'app beceause it needs to update, but can't update without appworld -_-

 

my login email of my id is: (personal info removed)-ik@hotmail.com

 

I hope someone can help me out. :smileyindifferent:

 

BTW i already tried to make a new one but i can't login with it on my BB beceause it says i got to login with the ID that is linked to my BB.......

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New Member
Poubelle
Posts: 1
Registered: ‎07-25-2013
My Device: Blackberry Playbook
My Carrier: 4167287830

Re: Forgot my BlackBerry ID Password And Recovery Question.

Exact same problem!!! Seems like a simple problem but find an answer or support is BRUTAL!  Going to the store and buying an iPad mini would be far less frustrating and painful....please help!!!

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Contributor
ramon9585w
Posts: 10
Registered: ‎07-25-2013
My Device: curve8520
My Carrier: Vodafone

Re: Forgot my BlackBerry ID Password And Recovery Question.

Indeed, i looked arround everywhere on the site and didn't find any answer...

I mean why shall BlackBerry not help us, i mean i think they don't want to lose more custommers..

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Hall of Famer II
sdgardne
Posts: 47,737
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Forgot my BlackBerry ID Password And Recovery Question.

Answered in your duplicate thread:

http://supportforums.blackberry.com/t5/BlackBerry-Curve/Forgot-my-BlackBerry-ID-Password-And-Recover...


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Contributor
ramon9585w
Posts: 10
Registered: ‎07-25-2013
My Device: curve8520
My Carrier: Vodafone

Re: Forgot my BlackBerry ID Password And Recovery Question.

I see, but it didn't really help me.

 

It doesn't explain how to get your recovery answer back...

 

 

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