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New Member
Posts: 1
Registered: ‎08-28-2012
My Device: Curve 9360
My Carrier: Orange France

Google calendar not syncing anymore with my BB and vice-versa

Hi everyone!

 

A few days ago, I updated my BB curve 9360 to OS 7.1 and earlier today I noticed that my Google calendar was not syncing properly... Well wasn't syncing at all. However I received mails and was able to delete them correctly

First I noticed, that my email address was not registered as a calendar anymore. Then I tried to send service books which added my Google calendar as default calendar in my BlackBerry (good thing I guess).

But that's all it did. Now, when I add a new event in Google calendar using my BB, it doesn't sync with the Internet-based calendar and when I add a new event in Google calendar, it does not sync with my BB either (and I have waited more than 30 minutes).

 

So here is what I can do to try and solve this problem:

-Send service books one more time but I don't think it is very useful

-Delete my email account and setting it up once again

 

So I am completely lost because it has always worked until I updated my OS from 7.0 to 7.1. My data plan hasn't changed.

 

Thank you for your help

 

Regards,

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Google calendar not syncing anymore with my BB and vice-versa

Hi ThomasDM,

 

Welcome to the BlackBerry Support Community.

To resolve this issue with calendar synchronization, please try forcing a Gmail® synchronization on the BlackBerry® Curve™ 9360 smartphone. Before doing this could you please verify once more that your default calendar on the BlackBerry® Curve™ 9360 smartphone is still listed as your Gmail® account?

1. Click the Menu key > Options > under Accounts click the Gmail® account > remove the Checkmark from Wireless Synchronization > click the Back menu key and Save
2. Under Accounts click the Gmail® account > place a Checkmark in the Wireless Synchronization   box > click the Back menu key and Save

Note: The following prompt will appear " Some of your calendar changes might be lost. Enable wireless Calendar?" Yes or No. Click Yes

 

Hope this helps.


-FS


 


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Highlighted
New Contributor
Posts: 2
Registered: ‎10-02-2012
My Device: Torch 9800
My Carrier: AT&T

Re: Google calendar not syncing anymore with my BB and vice-versa

I had the same problem on my Torch 9800, and it started when I upgraded my OS (v6.0 bundle 2647), as well.

 

This looks like a great suggestion for a solution, but the menu options referred to are not available on my Torch.  Any chance you know the right routine for my phone?

 

Thanks,

Mark C.

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Google calendar not syncing anymore with my BB and vice-versa

Hi marc_c,

 

The menu options should be the same for your BlackBerry® Torch™ 9800 smartphone. Can you please specify which menu options you are not seeing? If you haven't already, I would suggest removing and re-integrating the Gmail® account and testing. This KB article should provide more information. "Wireless contact and calendar synchronization between the BlackBerry Smartphone and an integrated Gmail account is not functioning." http://bbry.lv/OF0hGn

 

Hope this helps.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Visitor
Posts: 1
Registered: ‎10-04-2012
My Device: Blackberry Curve 9330
My Carrier: Verizon

Re: Google calendar not syncing anymore with my BB and vice-versa

I am having the same issue with my BB Curve!  I have tried everything, including deleting email account several times and even wiping the phone and starting completely over.  No luck!  I have 2 Gmail email accounts on my phone.  One syncs just fine with everything - email, calendar, contacts.  The other started having sync issues a few weeks ago.  My confusion starts when I follow the above directions (and those on every other help site and those given by phone support) and when I get to the "Uncheck the Wireless Sync box" I have to stop because I have no Wireless Sync box to check or uncheck.  It's just not there as an option.  Is there anything else I can try?  The account that is giving me trouble is my work email, and it's the one that I need to sync the most!

New Contributor
Posts: 2
Registered: ‎10-02-2012
My Device: Torch 9800
My Carrier: AT&T

Re: Google calendar not syncing anymore with my BB and vice-versa

Thanks, FS.  Ultimately, my problem was an OS issue.  I had to downgrade back to a previous bundle to make things work.

 

It would be nice if the device, or the desktop software offered a simple feature (button) to reinstall or rollback OS.  Instead, I had to upgrade to an OS version that I knew was inappropriate to this phone (to remove my malfunctioning OS version), then reinstall (downgrade) to the version that the BB support website indicated was the most current version.

 

Don't ask me how I got the wrong OS version on there to begin with...  I honestly don't have a clue!

 

Again, thanks for the response!

Mark C.