12-01-2012 01:20 AM
Hi, I ma new here. I have a BB 9790 where OS 7.0 was installed. I was about to update it to 7.1. I have downloaded the upadtes on device and make the update. But after that i found different problems with my Apps . So i want to downgrade it again. The process starts and after 15 mins my device got Stuck with a white screen and waiting signal. Its getting restart again and again. For last 24 hours same thing hapening. Kindly help me on this.
12-01-2012 12:06 PM
First, make sure you have the proper Desktop Software installed to your PC:
Next, make sure you also have installed to your PC the relevant BB OS package:
There are two methods of recovery for you to try:
Good luck and let us know!