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Forums Advisor III
bumblepie
Posts: 1,054
Registered: ‎05-23-2008
My Device: 8110, 8300, 8800, 8700, 9000

HOW TO SET UP EMAIL TO YOUR BLACKBERRY

Procedure

To set up your BlackBerry Internet Service or BlackBerry mail and messaging account, complete one of the following procedures:

  • Create the BlackBerry Internet, BlackBerry mail and messaging, or BlackBerry Mail account from your BlackBerry smartphone
  • Create the BlackBerry Internet, BlackBerry mail and messaging, or BlackBerry Mail account from your computer

To set up your  BlackBerry Internet Service, BlackBerry mail and messaging, or BlackBerry Mail account from your BlackBerry smartphone

You can set up your account from your BlackBerry smartphone or from your computer.

Note (new BlackBerry Internet Service users only): New BlackBerry Internet Service, BlackBerry mail and messaging, and BlackBerry Mail subscribers can create their accounts on their BlackBerry smartphones without having to create a login user name and password to access their accounts. For more information on Automatic Login, see KB13955.

To set up your BlackBerry Interent Service or BlackBerry mail and messaging account from your BlackBerry smartphone

  1. Verify your BlackBerry smartphone is connected to the wireless network. For information about network status indicators, see KB02334.
  2. Click E-mail Settings.
  3. Read the Legal Terms and Conditions carefully.
    • Select Yes, indicating you have read and understood the Legal Terms and Conditions.
    • Click I Agree, to be bound by the Legal Terms and Conditions to continue with the setup process.

    Note: The BlackBerry Internet Service, BlackBerry mail and messaging, or BlackBerry Mail account is now configured.

  4. Complete the appropriate steps to begin sending and receiving email messages.
    • Add an existing personal or work email address
    • Create a BlackBerry email address

Add an existing personal or work email address

  1. On the Email Account Setup screen, enter your existing personal or work email address and password. Click Next.
  2. You will receive a successfully configured access to your email account message. Click OK. The Services - Email Account screen appears.
  3. The Services - Email Account screen provides an overview of the following:
    • Integrated email addresses
    • Add An Email Account option - allows the subscriber to integrate third-party email accounts
    • Services and Settings - designed to allow subscribers to manage their BlackBerry Internet Service accounts, including sending service books and changing the language
    • Help - provides online help
    • End User Agreement

Create a BlackBerry email address

  1. On the Create a BlackBerry Email Address screen, enter a user name, password and confirm password, secret question and secret answer.
  2. Click OK.
  3. You will receive a successfully configured access to your email account message. Click OK. The Services - Email Account screen appears.
  4. From the Service - Email Account screen, you may edit or delete each email addresses, integrate another email account or go to the Service and Settings screen.

To set up your BlackBerry Internet Service, BlackBerry mail and messaging, or BlackBerry Mail account from your computer

Note: New subscribers who create their BlackBerry Internet Service, BlackBerry mail and messaging, or BlackBerry Mail accounts from the computer and create a login user name and password to access their BlackBerry Internet Service account will turn off the Automatic login feature. For more information on Automatic Login, see KB13955.

  1. Perform a Register Now operation on the BlackBerry smartphone. For instructions, see KB00510.
  2. Navigate to your wireless service provider's BlackBerry Internet Service account page.

    Note: To find your service provider's BlackBerry Internet Service web site, go to the Support section on the BlackBerry web site (http://na.blackberry.com/eng/support/software/internet.jsp) and click the link for your service provider in the Accessing the BlackBerry Internet Service Website section.

  3. Click Create New Account.

  4. Read the BlackBerry Internet Service End User Agreement, and place a check mark in the box labeled I have read and understand the Legal Terms and Conditions. Click I Agree.

  5. Type the personal information number (PIN) and International Mobile Equipment Identity (IMEI) or electronic serial number (ESN) for your BlackBerry smartphone, and click Continue.

    Note: For instructions on how to locate the PIN, IMEI or ESN on your BlackBerry smartphone, see KB05026.

  6. Type a user name and password, and click Next.

  7. If the user name chosen has already been taken by another BlackBerry Internet Service subscriber, you must choose a different user name. Suggestions for user names that have not yet been taken will be provided. Once you have chosen an alternative, click Next.

  8. Your BlackBerry Internet Service account is now set up. You may begin adding email accounts or create a BlackBerry email address.




Additional Info

For a list of helpful articles and links regarding the BlackBerry Internet Service, visit BlackBerry Internet Service.

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Moderator
Andy
Posts: 2,380
Registered: ‎03-31-2008
My Device: Not Specified

Re: HOW TO SET UP EMAIL TO YOUR BLACKBERRY

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Contributor
Bakeisback
Posts: 12
Registered: ‎11-05-2008
My Device: Not Specified

Re: HOW TO SET UP EMAIL TO YOUR BLACKBERRY

I have registered my email and selected a blackberry email as well.  I had to go online to Tmobile and register my email as I only have 2 options at the "add email" screen.

 

1) I want to use a work email account.

 

2) I want to skip email setup.

 

I do not have the option here for adding my own email.

 

I have yet to receive email to my phone. 

 

While at the Tmobile store, the rep registered my phone so I could get the email accounts set up.  When I look at my account online, I see the emails I have added to the account.

 

I get no emails.  I sent one to my blackberry account, but still no emails.

 

I had a pearl that I borrowed last year and it was no problem.  Actually got too many emails.  Now I get none, only text messages. 

 

Suggestions?

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Forums Veteran I
BBsingh
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: HOW TO SET UP EMAIL TO YOUR BLACKBERRY

log into your BIS account on TMO webpage and on the left look for service book and click on send service books.

 

verify if you getting activation email on your BB?

also chk with TMO bb support if your BB is correctly set up.

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New Member
mimiandjls4eva
Posts: 2
Registered: ‎08-25-2012
My Device: blackberry blod 9700
My Carrier: vodafone

Re: HOW TO SET UP EMAIL TO YOUR BLACKBERRY

OK so I get to set up but when I try to click on email accounts it doesn't let me it lets me click on all of the other icons  how do I get onto email accounts another way ?

I would appreciate if someone could answer my question preferably quickly  :Helpsmilie:

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