04-10-2008 11:19 AM
Recently, I had to reinstall my blackberry software on my computer because of company IT server issues. I believe that I set everything up correctly as I'm not having any sync issues and am getting my emails on my handheld device. The device that I have is a Blackberry 8703e.
However, since I have reinstalled the software yesterday, I've received more than 75 (and still getting more) messages from email@example.com
The message states: "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server."
Then it has BEGINETP with a three digit number after it.. the number have not all been the same. Following this message is a lengthy code.
I'm relatively new to the Blackberry scene, so any help would be really appreciated.
04-10-2008 03:04 PM
Sounds like when you re-installed Desktop Manager, it was installed with Desktop Redirector, rather than BlackBerry Internet Service. Re-installing for BIS and deleting the "Desktop [CMIME] and Desktop [CICAL]" from the BB should fix the issue. RIM has a KB you can use, which I'm including the link to below.
04-10-2008 03:05 PM
Are you BIS or BES?
First, remove all of the Desktop service books from the BlackBerry smartphone.
If installed desktop manager with integration option with 'Blackberry Enterprise Server or BlackBerry Desktop Redirector' then this could happen. If either the Email Settings or Redirector Settings icon is displayed, uninstall BlackBerry Desktop Manager or modify the configuration of the BlackBerry Desktop Manager to support the BlackBerry Internet Service.
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