09-01-2012 09:02 PM
My blackberry curve 8530 for metro pcs keeps shutting off by itself (very frequently) and taking like 5 minutes to restart. I factory resetted the phone and it is still doing it. I tried to update it using the Desktop Softeware but it would not even connect, it would just charge it. Also, I went to setting and memory and prompt when connecting, and it still did not work.
Also it keeps going in and out of service, when I know I have service, it says "Searching for network".
I need help! Please!
09-05-2012 05:09 PM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
If this method is not working try using the method listed in this article. http://bbry.lv/JPyFFv
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
09-08-2012 06:27 PM
okay i was able to do something that allowed it to work a little I think. The directions you provided did not seem to work seeing as I have a mac not pc.
Now it says No service available when i try to place a call or anything
09-08-2012 06:47 PM