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New Contributor
gerrymon
Posts: 4
Registered: ‎12-09-2008

How To Disable Save Sent Copy

Hi I'm a noobs bout blackberry (infact I dun have one)

 

My boss blackberry kept a sent copy evrytime he emails (he use BIS service and our company doesn't have BES) and it's kept filling the sentbox folder on the server. How can I disable this feature?

 

Were using Indonesian service provider (Telkom) and he's using a Bold 9000.

 

Thx before~ (and please do help me, my boss kept nagging me on this~(TT__TT)~

 

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JSanders
Posts: 80,582
Likes: 22,334
Solutions: 5,752
Registered: ‎04-01-2008
My Carrier: Verizon

Re: How To Disable Save Sent Copy

First, check your Telcom BIS account. Log in and see if he has an auto CC on the account for all emails sent.




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New Contributor
gerrymon
Posts: 4
Registered: ‎12-09-2008

Re: How To Disable Save Sent Copy

No, they dont have that menu.
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JSanders
Posts: 80,582
Likes: 22,334
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Registered: ‎04-01-2008
My Carrier: Verizon

Re: How To Disable Save Sent Copy

You're going to need to more clearly state they situation then.




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New Contributor
gerrymon
Posts: 4
Registered: ‎12-09-2008

Re: How To Disable Save Sent Copy

Everything is still default setting for the handset. and these are all in the BIS web:

 

 

 

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JSanders
Posts: 80,582
Likes: 22,334
Solutions: 5,752
Registered: ‎04-01-2008
My Carrier: Verizon

Re: How To Disable Save Sent Copy

OK, I see that your email account is set as an IMAP account, which will reconcile your sent messages.

 

That is the way IMAP works.

 

There are users here everyday begging for this to work exactly as you have it set. I don't know how to unset that, it is working as designed.

 

You may be able to set some filter on your incoming mail to move all messages from this user to a separate folder on the mail server rather than the incoming mail server.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
gerrymon
Posts: 4
Registered: ‎12-09-2008

Re: How To Disable Save Sent Copy

I see...

 

I'll try some things then~

 

Thanks for replying.

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New Member
abayrouti
Posts: 1
Registered: ‎08-03-2009

Re: How To Disable Save Sent Copy

hello gerrymon

 

i have same ur prob. check his BIS version if it's 2.6 so no solution for that and u should delete everytime sent items folder manually 

 

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New Contributor
Bo1duser
Posts: 8
Registered: ‎07-30-2009
My Carrier: Rogers

Re: How To Disable Save Sent Copy

  1. Go into the inbox
  2. click on the menu button
  3. go to options
  4. go to email settings
  5. set "save copy in sent folder" to no
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