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Elite I
Krypto
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10

Re: I cant upgrade my blackberry bold 9700 to 6 os helpp!!

Hi there, I've never seen that error, but could you try repeating the OS loading process using a different USB port?


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New Member
ETed
Posts: 1
Registered: ‎04-25-2011
My Device: Blackberry Bold 9700

Re: I cant upgrade my blackberry bold 9700 to 6 os helpp!!

I have an unlocked Bold 9700 orginally on AT&T, now using T-Mobile.  I am trying to upgrade to OS 6.0, but have encountered issues doing so.  Any suggestions?

Guru III
knottyrope
Posts: 30,780
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: I cant upgrade my blackberry bold 9700 to 6 os helpp!!

I have had some issues with upgrades at teh office when not having a proper SIM in them.

 

Manual device OS upgrade instructions:

1. First locate your carrier and the OS file you wish to use.

http://na.blackberry.com/eng/support/downloads/download_sites.jsp

2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.

4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."

5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6

6. remove internet connection to PC and reboot PC.

7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.

8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339


Enjoy the new OS.

 




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New Contributor
buttner
Posts: 2
Registered: ‎05-26-2011
My Device: Bold 9700, Curve 8520, Curve 8900, Storm 2

Re: I cant upgrade my blackberry bold 9700 to 6 os helpp!!

Does this method work for All Blackberry 9700's?

I would like to know asap as i would like to upgrade my OS. and do not want any issues, as it is brand new.

 

Thanks!

New Contributor
buttner
Posts: 2
Registered: ‎05-26-2011
My Device: Bold 9700, Curve 8520, Curve 8900, Storm 2

Re: I cant upgrade my blackberry bold 9700 to 6 os helpp!!

Hi, i answered my own question.. i took the chance myself and tested whether this method worked.. and it works 100% :smileyvery-happy: im so happy with my new OS6 on my BlackBerry Curve 9700! :smileyvery-happy:

 

If ANYBODY, with a blackberry 9700 needs an upgrade to OS6.. this is the way to go! I love it :smileytongue:

Thanks knottyrope, done me a huge favour :smileyhappy:

 

just follow the instructions below :smileyvery-happy:


knottyrope wrote:

I have had some issues with upgrades at teh office when not having a proper SIM in them.

 

Manual device OS upgrade instructions:

1. First locate your carrier and the OS file you wish to use.

http://na.blackberry.com/eng/support/downloads/download_sites.jsp

2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.

4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."

5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6

6. remove internet connection to PC and reboot PC.

7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.

8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339


Enjoy the new OS.


 

New Contributor
fahad313
Posts: 3
Registered: ‎05-15-2012
My Device: Torch 9900

Re: I cant upgrade my blackberry bold 9700 to 6 os helpp!!

same problem here..... any one help me how to update os 6 on bold 9700...

 

Elite I
Krypto
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10

Re: I cant upgrade my blackberry bold 9700 to 6 os helpp!!

Have you tried the steps listed in previous posts? If so, give us a detailed description of exactly what you have tried so that we can help resolve the issue

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

New Member
Jazinto
Posts: 1
Registered: ‎01-24-2013
My Device: Blackberry Bold 9700

Re: I cant upgrade my blackberry bold 9700 to 6 os helpp!!

Hi...i'm using a Blackberry Bold 9700 with an OS of v5.0.0.400(platform 5.1.0.1.110)
i have being trying to update to OS 6 and it's getting no update for my device, what can i do cos i really need to get it updated!
Please assist.