Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Device software

Reply
JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost or Stolen BlackBerry -- What to do?


josuasuper wrote:
Why rim doesn,t block pin?! Strange, rim own the server, doesn't he? So rim can block any or even all pin In the world.

You are customer of the mobile provider, not RIM. You can call your provider.


josuasuper wrote:
 Why rim tolerate this kind of criminal problem, rim should help the costumers not just think about profit.

Oh sheeze, chill out. They have to think of profit or they would be out of business. Ever tried to own a business yourself and never think of profit?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
josuasuper
Posts: 4
Registered: ‎12-16-2012
My Device: 8520
My Carrier: 3

Re: Lost or Stolen BlackBerry -- What to do?

Is it rim answer? Or just another rim costumer opinion? Rim need costumer to get profit, so they should make us satisfy or else. PIN is belings to RIM not provider, I ask rim to block MY PIN not the PHONE, FYI my country is biggest bb user in the world, rim should show some respect.

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost or Stolen BlackBerry -- What to do?


josuasuper wrote:
Is it rim answer? Or just another rim costumer opinion? Rim need costumer to get profit, so they should make us satisfy or else. PIN is belings to RIM not provider, I ask rim to block MY PIN not the PHONE, FYI my country is biggest bb user in the world, rim should show some respect.


This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. You would have noticed this in the message upon registration. We here are users just like you.

 

Please, you're being disrespectful yourself. It doesn't matter how many users your country has, the instructions above work, and I'm sorry you refuse to understand them.

 

You can always call RIM direct if you wish. www.blackberry.com/contact




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
josuasuper
Posts: 4
Registered: ‎12-16-2012
My Device: 8520
My Carrier: 3

Re: Lost or Stolen BlackBerry -- What to do?

Ok J , ty for your info. Sorry if I am not polite, cause still mad about my lost. I will try to contat rim.
Please use plain text.
JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost or Stolen BlackBerry -- What to do?


josuasuper wrote:
Ok J , ty for your info. Sorry if I am not polite, cause still mad about my lost. I will try to contat rim.

Understood... it's not mine nor RIM's fault, however.

You need to call your mobile provider.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Member
DannyL-38109
Posts: 2
Registered: ‎12-21-2012
My Device: Playbook
My Carrier: Proximus

Re: Lost or Stolen BlackBerry -- What to do?

I asked Blackberry to block my stolen playbook (through PIN), so I hope they did. What wonders me is when they can block the device, why can't they give the IP address the device was connected through when they did. Or just send tracking software to it, the device has a GPS onboard. Samsung, Asus, Acer, etc. can.

 

Regards.

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost or Stolen BlackBerry -- What to do?

Blocking a device by blacklisting the PIN, does not require the device to have been connected to WiFi at the time. The PIN is blocked on a central database by which the device's access to the network is blocked.

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Member
moris619
Posts: 1
Registered: ‎02-27-2013
My Device: curve9360
My Carrier: movistar

Re: Lost or Stolen BlackBerry -- What to do?

hellllllllp hola mi telefono fue robado y lo recupere a la semana luego que realice la denuncia ante la empresa movistar por el robo ahora tengo el pin y la coneccion a la plataforma blackberry bloqueada y supuestamente ni la empresa movistar ni rin pueden hacer nada si alguien puede ayudarme lo agradeceria

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost or Stolen BlackBerry -- What to do?


moris619 wrote:

hellllllllp hola mi telefono fue robado y lo recupere a la semana luego que realice la denuncia ante la empresa movistar por el robo ahora tengo el pin y la coneccion a la plataforma blackberry bloqueada y supuestamente ni la empresa movistar ni rin pueden hacer nada si alguien puede ayudarme lo agradeceria


Hola y gracias por participar en el foro,
Para tu comodidad, BlackBerry tiene su propio foro comunitario en español :
http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es

----------------------------------------------
Hi and thank you for participating in the forum,
For your convenience, Blackberry has a community forum in Spanish:
http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Member
Saralkhonaizi
Posts: 1
Registered: ‎04-14-2013
My Device: Bold 9900
My Carrier: Zain

Re: Lost or Stolen BlackBerry -- What to do?

Can I turn the device itself off so that no one can use it? knowing that i haven't installed the blackberry protect..
Please use plain text.