02-09-2012 09:25 AM
I have recently started at a new company, we use Microsoft Exchange, my company mailbox has been working fine up until the point at which I activated the account on my BlackBerry. The problem is that messages sent to my microsoft mail box are no longer reaching the desktop mailbox but seem to be re-routed to my phone. (there is no duplication)
Internal mails between colleges and I reach my desktop mailbox but not my phone....
Our network administrator is lacking knowledge in this field, is there any quick fix?
I have also tried deleting my account off my BlackBerry, the mails seem to sit somewhere (not going to my desktop mailbox) until I reactivate my account on my BlackBerry, then they doenload to the phone mailbox.