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Amy-654
Posts: 1
Registered: ‎10-06-2012
My Device: Bold - 9900

My blackberry stopped updating!

Myblackberry stopped updating through the backup progress, it won't let me cancel the process! Help!  

Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: My blackberry stopped updating!

If you're using BlackBerry Desktop Software to update, simply unplug your phone from your PC, shut down BDS, plug your phone back in, open BDS again and you should be alright. Once you plug your phone back in, you'll probably be told to reload your OS. Just follow the prompts.


I hope that helps you. :smileyhappy:

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