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New Member
Posts: 2
Registered: ‎06-12-2012
My Device: Torch
My Carrier: Bell

Not loggin In. Help


Last Thursday my phone got wet, I had it in rice til today, it looks like it works but soon as I try to get on it asks for  my username and password, I put it in and I keep getting the message "unable to login to your BlackBerry ID account", can someone tell me what to do


Thank You

Hall of Famer II
Posts: 52,411
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Not loggin In. Help

Hi again,


No need to confuse folks with poly-posting:

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
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