08-15-2012 04:48 PM
I've just tried to update my software from the application on my phone and it is not working. It has been saying for four hours that it is backing up all my data and is stuck on 14%. I've tried everything, taken the battery out, turning the phone on and back on again, taken my sim card out, plugging it in to my computer, but nothing seems to be working. I really do need my phone for important phone calls but can't because its not doing nothing.
08-15-2012 06:43 PM
Hi and Welcome to the Community!
There are two methods of recovery for you to try: