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New Member
Posts: 1
Registered: ‎11-03-2009
My Device: Not Specified

Problem: Only receiving e-mails from address book contacts

 

  • BlackBerry Curve 8330m on Sprint BIS.
  • Only e-mail account registered is a university (.edu) email address.
  • No filters set up in BIS whatsoever.

 

Problem: If an address NOT in my address book sends me an e-mail, I do not receive it on my BlackBerry. I'm only seeing e-mails sent by people in my address book. I would prefer to receive ALL e-mails.

 

Thank you in advance for any help you can provide.

New Member
Posts: 1
Registered: ‎11-18-2009
My Device: Not Specified

Re: Problem: Only receiving e-mails from address book contacts

Same issue issue with my BB Tour.

New Member
Posts: 1
Registered: ‎01-15-2010
My Device: 8320 Curve

Re: Problem: Only receiving e-mails from address book contacts

That also happened to me for a few days. I was looking for some solution in forums and I found this: the same problem and no solution. Then the light came to me:

 

A few days ago I changed some security settings without clear idea about consequenses. Now I have fixed it:

 

1) click "OPTION" menu

2) click "SECURITY OPTIONS" menu

3) click "SECURITY SERVER" menu

4) Now unblock the incoming messages for each one of the services: uncheck SMS, MMS, PIN, BIS, BES

5) Save settings

 

(My blackberry language is spanish but I think translation is right)

 

... In  my case I had blocked all the incoming email BIS messages except the coming from the contacts in my address book. I hope this works for both you with the same problem in case you still (10 months later) don't have fixed it or change to iPhone :-)