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New Contributor
t_onalaja
Posts: 6
Registered: ‎09-10-2012
My Device: Blackberry Curve 9360

Problems updating blackberry 9360 to os 7.1!

So I just purchased a blackberry curve 9360 and it is came with OS 7.0 Bundle 2259. Whenever I try updating it, it doesnt detect the new OS 7.1. I've tried OTA upgrades and Desktop upgrades but it doesnt detect the upgrade. I even tried the method in this link (http://supportforums.blackberry.com/t5/BlackBerry-Curve/OS-7-1-update-for-9360/m-p/1705141/highlight... but it froze when it started uploading the RAM image....Help please!

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Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Problems updating blackberry 9360 to os 7.1!

Hi t_onalaja,

 

I would just like to confirm that your wireless network provider is O2?  Also, in which country are you located?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
t_onalaja
Posts: 6
Registered: ‎09-10-2012
My Device: Blackberry Curve 9360

Re: Problems updating blackberry 9360 to os 7.1!

Yeah, I'm running O2. I'm in the United Kingdom
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Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Problems updating blackberry 9360 to os 7.1!

O2 has not currently released BlackBerry® 7.1 for the BlackBerry® Curve™ 9360 smartphone.  The network provider determines if and when to release each software version for their supported devices.

 

Thanks.

 

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

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New Contributor
t_onalaja
Posts: 6
Registered: ‎09-10-2012
My Device: Blackberry Curve 9360

Re: Problems updating blackberry 9360 to os 7.1!

So if I replace my O2 sim with a vodafone sim (for example) will I be able to update it?
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