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New Contributor
pacodaoriginal1
Posts: 6
Registered: ‎06-15-2011
My Device: 8310
My Carrier: AT&T

Re: Remove IT Policy from personal phone

My friend everybody makes it so complicated and so hard to understand. I Promise You This Will Work!!! Truste Me You Be Happy : http://www.blackberryforums.com/rim-software/18789-jl_cmder.html

Download JL_Cmder v1.9.3.zip
Then install it, after installing open the program
press any key then it will ask do you have a password you say "YES"
Enter the password.

then hit resetofactory and youre good mate.
Hope this helps
Francisco Porras
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Visitor
ama2011
Posts: 1
Registered: ‎08-02-2011
My Device: bold 9000
My Carrier: t-mobile

Re: Remove IT Policy from personal phone

Hi ive just bought a 2nd hand bb bold 9000 to my surprise it has it policy on it, ive tried to remove it by wiping the phone but that doesnt work. could you please help me remove this the it policy. amanda
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Hall of Famer II
sdgardne
Posts: 47,993
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Remove IT Policy from personal phone


ama2011 wrote:
Hi ive just bought a 2nd hand bb bold 9000 to my surprise it has it policy on it, ive tried to remove it by wiping the phone but that doesnt work. could you please help me remove this the it policy. amanda

Hi and Welcome to the Community!

 

Please scroll up and read through this thread...your question has been answerd over and over.. If something is unclear or confusing, please be explicit about what that is.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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Guru I
Xandrex
Posts: 18,382
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Remove IT Policy from personal phone

hello ama2011 / amanda,

did you read the 4 pages of this discussion?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Contributor
brucecore
Posts: 7
Registered: ‎09-22-2011
My Device: 8700g
My Carrier: vodafone

Re: Remove IT Policy from personal phone

Hi guys, is there another way of doing this? Got loads of issue with my bb8700 and looks like its it policy stuff . . . but can't seem to download the desktop manager properly it just downloads then gives me an error message!

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Guru I
Xandrex
Posts: 18,382
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Remove IT Policy from personal phone

well, if you want to get rid of the IT policy, then you have to get rid of it.
If you have issues with the Desktop Manager, I suggest you open a new discussion about that, with as much info as possible, especially the exact error message, and error code if any.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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Visitor
Gallman
Posts: 1
Registered: ‎06-04-2009
My Device: Not Specified

Re: Remove IT Policy from personal phone

Found a much easier way to accomplish this. Simply connect the phone to the Desktop Software and click on to the ? (help button) in the upper right hand corner. Navigate to Support resources > Support tools. There you will find 'Reset to Factory Settings' and its all automated from there - enjoy!
 
The only prerequisite is that ur on BB OS 4.3 or newer.
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New Contributor
jjanderson5
Posts: 3
Registered: ‎11-03-2011
My Device: 8700g
My Carrier: T-mobile

Re: Remove IT Policy from personal phone

 

I have spent hours on this BB 8700g. It has an IT policy. I followed the procedure to replace policy.bin, but it did not work.

Then I found your instructions to reset to the factory settings. I worked through the procedure and watch as all the software was reloaded on to my BB. I thought for sure this would do it. But no luck! When I looked at the security options, I found the IT policy was still in place.

 

I'm not sure what to do next and would appreciate any help>

 

BTW, I'm running BB desktip manger 6.1xxx and the BB firmware is 8700 5.0.124

 

Jim Anderson

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Hall of Famer II
sdgardne
Posts: 47,993
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Remove IT Policy from personal phone


jjanderson5 wrote:

 

I have spent hours on this BB 8700g. It has an IT policy. I followed the procedure to replace policy.bin, but it did not work.

Then I found your instructions to reset to the factory settings. I worked through the procedure and watch as all the software was reloaded on to my BB. I thought for sure this would do it. But no luck! When I looked at the security options, I found the IT policy was still in place.

 

I'm not sure what to do next and would appreciate any help>

 

BTW, I'm running BB desktip manger 6.1xxx and the BB firmware is 8700 5.0.124

 

Jim Anderson


Hi and Welcome to the Community!

 

I suspect that, after the resettofactory, you performed a full restore from a prior backup...in doing so, the IT Policy was dutifully restored. So, what you need to do is the resettofactory again, but this time, when you do the restore, do a custom restore of only those databases you really require (e.g., messages, contacts, etc.) and do not restore any database that has to do with the IT Policy:

  • KB03974 List of all databases on the BlackBerry smartphone

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Member
coolcity
Posts: 1
Registered: ‎11-06-2011
My Device: 9500
My Carrier: Vodafone UK

Re: Remove IT Policy from personal phone

I had the same problem and found this after a search.

 

Very good of you to go to so much trouble posting this, which worked fine for me too. 

 

I know it's an old post but still relevant and I thought a thank-you was in order. 

 

Jon 

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