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New Contributor
Posts: 5
Registered: ‎07-11-2012
My Device: Blackberry Curve 9360
My Carrier: Virgin
Accepted Solution

Software update help

I had scheduled a software update last night, scheduled for 2300 UK time. When I woke, I found my phone was off and the charger had come out of my phone. When turning my phone on again, it immediately started backing up software, which was fine until it began updating social feeds. Due to the fact it had not been charging all night, it was not connected to a network meaning it is currently showing 'Social Feeds 0%'. Sadly, I cannot leave this screen and so it has been trying to back up social feeds without connection for the last 6 hours.





PS: thought this category was more appropriate than my last.

Hall of Famer II
Posts: 50,922
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Software update help

Please don't poly-post...one post on one topic is plenty, even if you put it in the wrong category. I've answered in your other post, so please skip this thread and work only in that other thread...thanks.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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