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Posts: 1
Registered: ‎05-08-2013
My Device: Z10
My Carrier: China Mobile

The server certificate is invalid!

Dear All ,



When attempting to activate an iOS device with the Universal Device Service using the BlackBerry Mobile Fusion Client for iOS, the following error is displayed on the iOS device:


Profile installation Failed

the server certificate for https://**.com/ios/profile/2/***/english/6.1.3" is invalid.


I used self signed certificate and import the root CA to iphone.


How to fix it ?

Please use plain text.
BlackBerry Development Advisor (Retired)
Posts: 91
Registered: ‎05-17-2013
My Device: BlackBerry Z-10
My Carrier: Rogers

Re: The server certificate is invalid!

Hello hwd16;


Welcome to the forums and thank you for your question.


Can you provide the following information?


  • What is the version of BlackBerry Enterprise Service you are using?
  • Did you use the SSL certificate that is created during the installation or a certificate from another provider?
  • What version of IOS are you using? (BlackBerry Enterprise Service 10 Compatibility Matrix)


Universal Device Service documentation.


Let us know if you have any further questions regarding this specific request.



Please use plain text.