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New Member
Posts: 1
Registered: ‎06-19-2008
My Device: Not Specified

Trouble installing desktop manager software (all versions)

[ Edited ]

Hi,

I recently got a new laptop that has Vista 32-bit installed as the OS. When I try downloading 4.2 and 4.3 DM software from the website, I receive an windows error message that says I need to verify that I am using a windows download or contact the software vendor. I have also attempted to install the same download on a laptop that Runs Win Xp. Can you please help me,

Thank you

Ms Stubbs 26 in distress.

Message Edited by MsStubbs26 on 06-19-2008 04:50 PM
Message Edited by MsStubbs26 on 06-19-2008 04:50 PM
Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: Trouble installing desktop manager software (all versions)

Sounds like your downloaded install of Desktop Manager is corrupt. Try downloading it again. Also, make sure that when you install it on Vista you right click on the installer and select Run as Administrator.