Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Device software

Reply
New Member
Naiufe
Posts: 1
Registered: ‎06-13-2011
My Device: BOLD 9700
My Carrier: STC

Verify your email address 'TOP URGENT'

Dear ,

 

While I am trying to activate or validate my email its showing an error " CANNOT LOG IN. VERIFY YOUR EMAIL ADDRESS, USER NAME AND PASSWORD. IF THE ERROR PRESISTS, CONTACT DOMAIN ADMINISTRATOR

 

BTW , I am sure from the user and the password 100% its not matter of wrong password , I try it with my iPhone its works perfectly , so how could help me on that ? 

 

Regards,

Please use plain text.
BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Verify your email address 'TOP URGENT'

Hi Naiufe,

 

Welcome to BlackBerry Support Community Forums.

What type of email account are you using? OWA, IMAP, Gmail etc. Just to clarify, have you removed the email address and are unable to re add it?


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.
Visitor
tdcguy
Posts: 1
Registered: ‎06-29-2011
My Device: BlackBerry® 8130
My Carrier: Sasktel

Re: Verify your email address 'TOP URGENT'

Hello,

 

I am having a similar issue. I have entered in what I believe is the correct email, mail server, username, and password. The mail server runs under both IMAP and POP with SSL capability. I was wondering is there something else I could be troubleshooting to determine the problem? Thank you.

 

 

Please use plain text.
Visitor
dufyd
Posts: 1
Registered: ‎09-20-2011
My Device: Bold
My Carrier: verizon

Re: Verify your email address 'TOP URGENT'

Hello, 

 

I'm having the same issue with some of our users,

 

Settings are:

 

email@domain.com

password(verified multiple times)

https://myserver.domain.com/owa - I've also tried http://myserver.domain.com/owa

 

username domain\user

 

This gives me an invalid password message(please do not reply with, check your password, I've been doing this for 2 days)

 

Below it says "Set up from a browser on a computer" if I click here it takes me to an invalid link.

 

i've tried going to vzw.blackberry.com to setup my account there, but after placing my pin and meid number it says "HTML browser not supported, please access BIS from your phone." I try it from my phone and I get the same thing.

 

I've gon to Setup -> email -> and agreed to the terms, then it said BIS has been activated.

 

 

Please let me know what else I can do or provide me with a phone number to call, as i have not been able to find one.

 

We are using Exchange 2010

 

Than you for your help.

 

Please use plain text.
New Contributor
skrish1984
Posts: 4
Registered: ‎06-05-2012
My Device: Curve 9360
My Carrier: Vodafone

Re: Verify your email address 'TOP URGENT'

Hi -

 

Could you please tell us if you were able to resolve the problem connecting to your OWA 2010 server email? I am stuck with the same problem :smileysad:.

 

Thanks,

Kris

Please use plain text.
New Contributor
skrish1984
Posts: 4
Registered: ‎06-05-2012
My Device: Curve 9360
My Carrier: Vodafone

Re: Verify your email address 'TOP URGENT'

I got it resolved, :smileyhappy:

 

rgds,

Krishna

 

Please use plain text.
New Contributor
dianneb2010
Posts: 3
Registered: ‎08-27-2013
My Device: blackberry bold9900
My Carrier: Rogers

Re: Verify your email address 'TOP URGENT'

Isn't that the truth I have gone through a lot of passwords and I know they are right but I can't get in its brutal DB
Please use plain text.
New Contributor
dianneb2010
Posts: 3
Registered: ‎08-27-2013
My Device: blackberry bold9900
My Carrier: Rogers

Re: Verify your email address 'TOP URGENT'

I wish I could help you but I cannot its a pain in the butt we must find a way that the password under any circumstance will never hold the rains on us Di
Please use plain text.