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New Contributor
Posts: 2
Registered: ‎05-18-2011
My Device: Curve 8520
My Carrier: Vodafone

Why has my app world disappeared???

I upgraded my app world, I downloaded the new version rebooted my phone but in doing so the app world has disappeared off my phone :smileyfrustrated: I no longer have the app symbol in my menu but in the application controls its still there which is confusing I've tried deleting & re installing but it doesn't work can someone please help me
Thanks Jaclyn x
New Contributor
Posts: 3
Registered: ‎05-18-2011
My Device: Blackberry Bold
My Carrier: Vodafone

Re: Why has my app world disappeared???

same exact thing happened to mine,very frustrating!! anyone have any ideas? x

New Contributor
Posts: 2
Registered: ‎05-19-2011
My Device: curve
My Carrier: orange

Re: Why has my app world disappeared???

mine has done exactly the same, i just fixed it!

 

First i plugged my blackberry in to the Pc and used the Desktop manager to update the Curve. I then unplugged it and deleted App World form the Handset.

 

I then plugged the Blackberry back in to the Pc. DO NOT RE-LOAD desktop manager.

 

Go online and bring up blackberry app world on line, log in with your details and go to the download apps bit. it will then tell you you need to have bb app world installed, click yes and follow the instructions. the install then worked and i have it back!

 

Hope it works for you.

New Member
Posts: 2
Registered: ‎05-19-2011
My Device: blackberry curve
My Carrier: Orange

Re: Why has my app world disappeared???

i tried to download it again and it told me that it had downloaded but i still cannot see it!

 

Is there anything else that can be done.

New Contributor
Posts: 2
Registered: ‎05-19-2011
My Device: curve
My Carrier: orange

Re: Why has my app world disappeared???

Did you download it from the bb desktop or appworld online?

New Member
Posts: 2
Registered: ‎05-19-2011
My Device: blackberry curve
My Carrier: Orange

Re: Why has my app world disappeared???

I did it from online then from the desktop but neither have worked

New Contributor
Posts: 4
Registered: ‎05-20-2011
My Device: 8520
My Carrier: vodafone

Re: Why has my app world disappeared???

it sucks :smileysad: hw can they release something with such an annoying bug!

New Contributor
Posts: 6
Registered: ‎05-12-2011
My Device: Curve 8520
My Carrier: Airtel

Re: Why has my app world disappeared???

My phone's doing a similar thing too..! The Icon is on my phone &I see it BUT it always tells me to download another. When I download, it then dissapears! If I delete it from the Applications list, the Icon re-appears!!! So frustrating!
New Member
Posts: 1
Registered: ‎05-20-2011
My Device: Bold 9780
My Carrier: Airtel

Re: Why has my app world disappeared???

I downloaded blackberry protect on my wife's 8520 but it didn't install properly. So, I uninstalled it. However, this somehow caused the app world to disappear. When I tried reinstalling app world, I got a message saying it already exists. But I overwrote it anyway and the app world icon reappeared. But when I clicked on it, I was simply redirected to the download app world page. Even uninstallation and battery pop didn't help
Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Why has my app world disappeared???

 

Hello ,

Finally, RIM has published an article explaining how to get the icon back!
Read ahead:

http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/No-App-World-icon-exists-after-u...




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